"Content management" and "Community" have developed themselves
to dictums. Within the field of content management systems one is
confronted with a huge number of suppliers and products. They
often pursue completely different philosophies, have completely
different views of content management and community and are vastly
different priced.
We understand any form of the interaction,
collaboration and communication
between enterprises, partners and customers externally and
internally as community.
By content management we understand the administration of
information, where the data within documents is independent of its
later use or representation.
Within the field of web content that means that contents
should be maintained, where it is created - in the responsible
department. Thus product presentations should be able to be
maintained directly by the product management and not by
a web designer. However content management not only means the
separation of content and representation but also
includes document management, i. e. administration of all relevant
documents, integrated in the workflow from their creation to
their use on a website or in a catalogue.
For us content management is an integrated part of a
community (thus content AND community management)
and not only an add-on. Possible the product management is not
only interested in presenting up to date information but also in a
feedback- or discussion solution or even a service platform. With
the integrative framework of Corinis this can be done without any
specialized knowledge.
Fundamental characteristics of a CMS and/or
Community solution:
- The solution must adapt to current
processes, systems and conditions and not the other way
round
- There shouldn't be hidden cost like pay per user,
require certain software or database, ...
- Simple handling and administration - special
knowledge or even a programmer mustn't be required to use the
full functionality
- Server and client must be independent from
platforms
- Independence from certain databases to integrate
the product in the existing solution.
- All functions must be integrated into a
collaboration platform and not added.
- Possibilty to integrate third party solutions
- Simple adaption; no dependency of the supplier
which must be contacted and paid for every single change
- flexible, expandable
- individual combination and integration of sub
systems/modules
- device-flexibility (output possible to PDAs, ...
and therefor equipped for the future)
- flexible global rights management
- scalable
- easy control of the system
- function control also by other systems, resp.
controlling third party systems by the community solution
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